So, uh, keep telling your friends how awesome Capo is!
I literally cannot do that, it is impossible! I can tell them how great CapoApp is, but it is not possible to tell anyone to go get Capo. That’s like naming a child Someone, and then trying to get him a date by telling all the girls “Someone is so cool, you should go on a date with him”. They will be confused, and Someone will not get the date!
It doesn’t matter how great the child’s talents are or how hard the child works, they will not be able to participate in social contexts until there is a sound people can make which uniquely signifies that person. It’s like a computer on a network without an IP address - it literally cannot be on the network, it doesn’t matter if the wires are there, it needs to have a name!
Capo’s been around for nearly 14 years … breaking the interface can have a negative impact on a lot of people … maybe one day I can afford to hire help again
The tuning thing isn’t a huge deal, but if you have so many users that you can’t change things, but also not enough revenue to be able to afford to make changes, then you are deeply stuck! I am just a user of your software, but I am also a small-time software entrepreneur.
I founded and run these (Links removed because Discourse says I can only put 2 links in)
And I have helped the founders of these with similar problems to yours
You have such a great product, and you have a great design aesthetic (I wish I had that too!). But your branding strategy and product management strategy are terrible. You have done the hard parts magnificently, but the easy parts are so bad that you can’t capitalize on the great parts. Can we do a phonecall or webchat sometime? No money involved, I just really like your product and I think it would be so easy for you to make so much more money and then the product could be better and I could have the tuning thing that I want 
I don’t want to dox my email on this forum, I’ll send a support message. I’m sure you’re busy, but I hope we can chat at least for a bit!